JHON RINALDO; TIFANI RATU FIRDAUS; RISKY INAYAH SARI SIMATUPANG. ANALISIS PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN NASABAH DI BANK BRI CABANG PADANG. Matua Jurnal, [S. l.], v. 4, n. 4, p. 643–654, 2022. Disponível em: https://ejurnal-unespadang.ac.id/index.php/MJ/article/view/722. Acesso em: 10 may. 2025.