Wahyudi, D., Rinaldo, J. and Bakkareng (2020) “ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PT. BFI FINANCE CAB. PADANG”, Matua Jurnal, 1(1), pp. 73–84. Available at: https://ejurnal-unespadang.ac.id/index.php/MJ/article/view/10 (Accessed: 5 July 2025).